Traditionally, Customer Satisfaction & Retention has been viewed & spoken about by decision makers in the same breath. In reality, these two terms are like the two sides of a coin & necessitate a completely different approach in understanding & measuring them.
BARE International shares an article by Annette Franz for Business2Community –How to Engage Employees in Your Customer Experience Strategy… Read more
BARE International shares an article by Giselle Abramovich for CMO – 5 Retailers That Have Made Experience Their Business. Read more
BARE International shares an article by Eran Westman for Entrepreneur: ‘Core values should not have to change because the way we work has changed.’ Read more
As we have more and more electric cars on our roads, it’s getting more and more important to familiarize ourselves with them. Personally, for me it has always been very interesting to think about information technology and see how much this industry has evolved – while our
The Geneva Motor Show is a place for all car-lovers since 1905: luxury cars, sports cars, and even cars destined for the ordinary people debut here every year. The environmental pollution was a hot topic this year, and there were more than 145 world premier car concepts as well.