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Here’s wishing you and your family and friends a colourful Holi! Read more

Customer service is an integral part of running a successful business. Companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues. Furthermore, research by American Express found that 60% of customers are willing to pay more for a better experience. Read more

44% of Indian customers will leave a brand for lack of customised service and 88% of them will talk about their negative experience with the whole world – which brings us to ask – do you REALLY know happy your customers are?

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There’s never been a better time to become a Paid Evaluator for BARE International.

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Shopper’s Stop is the recipient of the first annual BARE International Client Choice Award in India. In 2017 BARE International celebrated its 30th anniversary of supporting businesses worldwide in creating excellent customer experiences. Read more

The promise of artificial intelligence (AI) has permeated across the enterprise giving hopes of amping up automation, enriching insights, streamlining processes and augmenting workers. In many ways making our lives as consumers, employees, and customers a whole lot better. Read more

There are many companies across India that offer Mystery Shopping services – but what makes BARE International India so extraordinary? We go beyond Mystery Shopping alone – With offices in Mumbai and Bangalore, BARE is a global leader in Customer Experience Measurement. Read more

Sssshhhh listen… can you hear it? People are talking about you. Your customers have a voice and more likely than not, they’re trying to communicate with you – or more importantly OTHERS – via social media. Read more

Evaluators! Check out the latest news letter on our brand new features – making your user experience better than ever. Read more