Mystery Shopping is a well-known method of customer research. It’s not about spying on businesses or catching staff doing wrong. It is about the experience a Shopper receives.
Tag Archive for: Mystery shopping company India
BARE International can help your company craft a customer research program that includes mystery visits, to fit your unique needs. Here BARE shares an article from Hotel Executive – Is Your Mystery Shop Program Working? Read more
Dr. Batra is the recipient of the BARE International Client Choice Award. Read more
44% of Indian customers will leave a brand for lack of customised service and 88% of them will talk about their negative experience with the whole world – which brings us to ask – do you REALLY know happy your customers are?
Shopper’s Stop is the recipient of the first annual BARE International Client Choice Award in India. In 2017 BARE International celebrated its 30th anniversary of supporting businesses worldwide in creating excellent customer experiences. Read more
Sssshhhh listen… can you hear it? People are talking about you. Your customers have a voice and more likely than not, they’re trying to communicate with you – or more importantly OTHERS – via social media. Read more