About us.

35 Years of Experience Supporting Businesses Like Yours

BARE International was born from the need for mystery customer research at the national and global level. Today, we set the industry standard as the largest independent provider of customer experience research, data, and analytics for companies worldwide.

Since 1987, we have built our reputation on  innovation, ethics, and seamless client service management. BARE International is a family-owned business with global capabilities. BARE is headquartered in the Washington, D.C. suburb of Fairfax, Virginia with ten offices around the world. On any given day, BARE International is doing research for clients in more than 150 countries, completing more than 50,000 evaluations each month.

Why Choose BARE?

Your business challenges are unique. Our proven success across industry categories stems from asking the right questions to help you address the challenges you face everyday. Each solution we offer is customized to meet your needs, providing actionable feedback to help you make critical business decisions. We treat you the way you want to treat your own customers, providing a dedicated project team to give you the attention you deserve and an infrastructure spanning the globe to provide the resources you need to understand your customers’ experiences.

  • Customized Experience Design Programs
  • Innovative Tools & SaaS Solutions
  • Live, Actionable Insights
  • Dedicated Project Team
  • Family-Owned, Global Capabilities
  • Transparent & Inclusive Pricing
  • International Field Force Support

Industries we serve.

  • Automotive

  • Education

  • Electronics

  • Financial

  • FMCG (Fast Moving Consumer Goods)

  • Gaming

  • Hospitality

  • Health & Wellness

  • Housing

  • Insurance

  • Luxury

  • Oil & Gas

  • Restaurant

  • Retail

  • And More...

Our business literally revolves around people, so selecting the best has always been at the core of our approach to delivering the results our clients require. Meet our global leadership and support teams below.

150 Countries

around the world

500,000+ Evaluators

global field force

Our business literally revolves around people, so selecting the best has always been at the core of our approach to delivering the results our clients require. Meet our global leadership and support teams below.

150 Countries

around the world

500,000+ Evaluators

global field force

Our Global Support Team.

Our Regional Support Team.

Our History.

1987
BARE International founded by Mike and Dale Bare in Fairfax, Virginia
1997
President Mike Bare co-founds the Mystery Shopping Providers Association
2001
First overseas office opens in Antwerp, Belgium
2005
India office opens in Mumbai, India
2005
South America office opens in Sao Paulo, Brazil
2006
Offices open in Shanghai, China and Hong Kong
2008
BARE International earns a spot on the INC. 5000 list two years in a row (2007-2008)
2009
South America office opens in Las Condes, Chile
2011
Second European office opens in Budapest, Hungary
2012
Diversity Business Award Winner (2011-2014) for top 50 women-owned businesses in America
2012
Singapore office opens
2013
BARE International again earns a spot on the INC. 5000 list for outstanding revenue growth
2015
Office opens in Mexico City, Mexico
2015
Second India office opens in Bangalore
2016
BARE is operating in 150 countries, completing more than 50,000 audits per month
2016
CEO Dale Bare receives Future50 Award for Washington, D.C. from Smart CEO magazine
2018
BARE International forms exclusive partnership with MobieTrain to help clients close the loop in experience insight needs.
2019
BARE client partners benefit from BARE's new strategic partnerships with LiveShopper, ReplyPro, and Big Mouth Survey.
2020
BARE International is rated globally at the top 25% of companies on the EcoVadis Corporate Social Responsibility Rating, earning a coveted silver medal.
2021
MSPA awards BARE International the highest honor of “Elite Experience Research Company” for a record 7 consecutive years! (2015-2021)

Awards & Accreditations.

 

Affiliations.

Interested in becoming part of our team?

We are always on the lookout for talented people to join us.

150 Countries

in the BARE network

10 Offices

around the world

500,000 Evaluators

worldwide