HOW TO CREATE CUSTOMER LOVE IN THE DIGITAL WORLD
ARE YOUR IRRATIONAL FEARS HOLDING BACK YOUR CUSTOMER AND EMPLOYEE EXPERIENCE EFFORTS?
4 THINGS FOR RESTAURANTS TO REMEMBER AS THEY COME OUT OF THE PANDEMIC
BRICK-AND-MORTAR RETAIL IS BOUNCING BACK
SIX CUSTOMER EXPERIENCE LESSONS BUSINESSES CAN LEARN FROM THE HEALTHCARE INDUSTRY
HOW TO CREATE CUSTOMER LOVE IN THE DIGITAL WORLD
‘Many companies are embracing technology. They are finding ways to serve the customer using digital tools. Self-service tools give customers control over their experience. Investing in this type of technology can be financially beneficial to a company. It seems like a win/win for both the customer and the company, and it can be. It can also be a risk.’ BARE shares an article by Shep Hyken for Forbes on achieving customer love. Read more
ARE YOUR IRRATIONAL FEARS HOLDING BACK YOUR CUSTOMER AND EMPLOYEE EXPERIENCE EFFORTS?
‘Please take a moment and cast your mind back to how many people and businesses used to talk about ideas and practices before becoming commonplace.’ BARE shares an article by Adrian Swinscoe for Forbes with fears that could be undermining both the customer and employee experience. Read more
4 THINGS FOR RESTAURANTS TO REMEMBER AS THEY COME OUT OF THE PANDEMIC
‘All around us, the restaurant industry has gone through dramatic change. Numerous favorites are gone. Friendly faces we were used to seeing have disappeared. Everything looks different, whether you dine inside or sit in the open air.’ BARE shares an article by Micheline Maynard for Forbes with key lessons for restaurants. Read more