CHAINS MAKE BIG INVESTMENTS IN THEIR LOYALTY PROGRAMS
SUPPORTING CUSTOMER SERVICE TEAMS THROUGH THE CORONAVIRUS CRISES
HERE ARE THE NEW RULES FOR HOTEL AND VACATION RENTAL STAYS AFTER THE PANDEMIC
B2B WAKES UP TO THE BENEFITS OF CUSTOMER EXPERIENCE
REALITY OF THE EMERGENCY ROAD TRIP: SAFETY INSIGHTS FROM AN UNPLANNED HOTEL STAY
CHAINS MAKE BIG INVESTMENTS IN THEIR LOYALTY PROGRAMS
‘Starbucks, Taco Bell, Wendy’s and several others have been upgrading or introducing their programs as they hope to build traffic coming out of the pandemic.’ BARE shares an article by Jonathan Maze for Restaurant Business with new and upgraded loyalty programs.
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SUPPORTING CUSTOMER SERVICE TEAMS THROUGH THE CORONAVIRUS CRISES
‘Most managers are struggling to navigate the impact Covid-19 is having on their organizations, but how the pandemic is affecting different parts of the enterprise varies dramatically from one department to the next.‘ BARE shares an article by Matthew Dixon, Ted McKenna, and Gerardo de la O for Harvard Business Review on how to support your customer service team, and subsequently your customers, through the coronavirus crises.
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HERE ARE THE NEW RULES FOR HOTEL AND VACATION RENTAL STAYS AFTER THE PANDEMIC
‘Hotels and vacation rentals may seem the same since the start of the COVID-19 pandemic. They aren’t. New cleaning procedures and guest restrictions are in effect. But what are the new rules for hotels and vacation rental stays after the pandemic?’ BARE shares an article by Christoper Elliott for Forbes with new guidelines in the hospitality industry.
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