Entries by lraul

A REPORT FROM THE RECOVERY: CREDIT TRENDS TO WATCH IN 2021

‘If you work in or are connected to the credit industry—whether as a lender, a retailer, or even a B-to-B manufacturer that offers financing to encourage sales—it’s a good time to survey the credit landscape.’ BARE shares an article by Susan Doktor and Jason Steele for Money.com on what credit card issuers need to know.

THE 15 MOST IMPORTANT CUSTOMER SERVICE SKILLS

‘Great customer service is the key to the success of any business. Once you have mastered it, you enjoy better power and control in the competitive market.’ BARE shares an article for News Anyway with key customer service skills. 

HOW TO CREATE CUSTOMER LOVE IN THE DIGITAL WORLD

‘Many companies are embracing technology. They are finding ways to serve the customer using digital tools. Self-service tools give customers control over their experience. Investing in this type of technology can be financially beneficial to a company. It seems like a win/win for both the customer and the company, and it can be. It can […]