There are many companies across India that offer Mystery Shopping services – but what makes BARE International India so extraordinary? We go beyond Mystery Shopping alone – With offices in Mumbai and Bangalore, BARE is a global leader in Customer Experience Measurement.
As per the findings of Accenture, over 88% of customers in India are likely to switch at least one company due to bad customer care experience. To tackle such alarming figures, BARE International was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level.
Today, as the industry leader and largest independent provider of customer behavior research, data, and analytics, BARE India continues to set standards of innovation, ethics, and seamless client service management. With proven success within all industry categories and infrastructure across the globe serving 4,500 clients, BARE is uniquely qualified to design, implement, and analyze customer behavior research.
What makes our approach stand out from the rest? The benefits of Customer Experience Research versus mystery shopping alone includes:
- Immediate, Actionable Feedback
- Measure Customer Experience
- Hear the True Customer Voice
- Gauge Employee Commitment
- Audit Employee Compliance
- Measure Customer Satisfaction
- Build Data Sets to Guide Execution
- Isolate Key Drivers of Performance
Every 2 minutes, a BARE evaluation or audit is completed. We reveal answers for companies across 12 industries in more than 149 countries around the world, including 2 main offices here in Mumbai and Bangalore. As a global leader, we understand the unique challenges and nuances of your business and can tailor solutions to fit distinct needs.
Want to see how BARE’s mystery customer research increases revenue, customer loyalty and employee performance? Contact us today for a complimentary evaluation of your business. We look forward to hearing from you.